By using the 24hibaji website and mobile application, you are considered to have agreed to these terms and conditions. These terms and conditions constitute a binding legal agreement.
24hibaji is an online gaming platform serving users in Bangladesh and other approved regions. By using the platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.
Important Notice
These Terms and Conditions may be updated at any time. Registered members will be notified of any changes via email or SMS. Continued use of the platform after any update constitutes acceptance of the revised terms.
- These Terms & Conditions are available in both English and Bengali — in the event of any conflict, the Bengali version shall prevail.
- Using any service on 24hibaji constitutes your full acceptance of these Terms and Conditions.
- These Terms and Conditions were last updated in January 2026.
To register at 24hibaji, the following requirements must be met. Failure to comply may result in the account not being created or being suspended later.
Age & Identity Verification
- Minimum Age: You must be at least 18 years old at the time of registration.
- Accurate Information: Your name, mobile number, and date of birth must all be accurate.
- One Account: Each individual may only create one account.
- KYC Verification: Identity verification using a national ID or passport is mandatory before making a withdrawal.
Account Security
- Keep your password private — do not share it with anyone.
- Report any unauthorized access to your account to Support immediately.
- You are solely responsible for all activity carried out on your account.
- Transferring or selling your account to another person is strictly prohibited.
Warning
If multiple accounts are detected, all accounts and associated balances will be forfeited. This rule is strictly enforced.
24hibaji supports several approved payment methods for deposits. Specific limits apply to each method.
Accepted Payment Methods
- Mobile Pay: Minimum ৳500 and maximum ৳50,000 per transaction.
- Nagad: Minimum ৳500 and maximum ৳50,000 per transaction.
- Rocket: Minimum ৳ 500, maximum ৳ 30,000 per transaction.
- Crypto (USDT): Minimum equivalent ৳1,000.
Important Information About Deposits
- Only use payment methods registered in your own name.
- Payments made in a third party's name will not be accepted and will be returned.
- Once received, funds are typically credited to your wallet within 1–5 minutes.
- 24hibaji does not charge any deposit fees, though payment gateway charges may apply.
Please Note
If a deposit doesn't appear in your wallet, contact our support team with a screenshot. Issues are typically resolved within 30 minutes.
24hibaji is committed to processing your winnings quickly and securely. The following conditions apply to all withdrawals.
- Minimum Withdrawal: ৳ 1,000
- Maximum Daily Withdrawal: ৳ 5,00,000
- Processing Time: Usually between 15 minutes and 24 hours.
- KYC Mandatory: Identity verification must be completed before your first withdrawal.
- Same Method: Withdrawals must be made using the same method used for the deposit.
Reasons for Withdrawal Cancellation
- Incomplete KYC Verification
- Wagering requirement not met on an active bonus
- Suspicious transaction activity
- Account Information Discrepancy
24hibaji offers a range of bonuses and promotions. Each offer comes with its own terms, which must be read before claiming any bonus.
Wagering Requirement
Bonus funds cannot be withdrawn directly. Withdrawal is only possible after meeting the required wagering amount.
- Welcome Bonus: 15x wagering requirement, to be completed within 30 days.
- Reload Bonus: 15x wagering, within 30 days.
- Cashback: 1x wagering — funds can be withdrawn almost immediately.
- Free Spin Winnings: 20x wagering applies.
Bonus Restrictions
- You cannot have more than one bonus active at a time.
- Claiming bonuses from multiple accounts on the same IP address or device is strictly prohibited.
- If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
- 24hibaji reserves the right to modify or cancel any bonus at any time.
Bonus Abuse
Bonus arbitrage, claiming bonuses across multiple accounts, or attempting to transfer bonus balances elsewhere is strictly prohibited. Any such activity will result in permanent account closure.
All games on 24hibaji are conducted fairly and transparently. The following gaming rules must be observed at all times.
- RNG Certification: All game outcomes are determined by third-party verified random number generators.
- Game Rules: Each game has its own rules, which can be viewed within the game.
- System Error: Any winnings resulting from a system error will be voided.
- Sports Betting: Match results are only considered final once confirmed through official sources.
- Live Games: In Live Casino games, the dealer's decision is final.
Game Results
If you wish to dispute a game result, contact the Support team within 72 hours. Disputes submitted after this period will not be accepted.
The following activities are strictly prohibited on the 24hibaji platform. Violations will result in immediate action.
- Using automated bots or software to play games
- Creating or operating multiple accounts
- Using or attempting to hack into another person's account
- Depositing funds linked to money laundering or illegal sources
- Bonus abuse or manipulation
- Exploiting system vulnerabilities or bugs
- Threatening or harassing other members
- Providing false information to the support team
24hibaji reserves the right to suspend or permanently close accounts under the following circumstances.
- Terms Violation: Violation of any provision of these Terms and Conditions.
- Fraud Suspicion: Any form of fraud or dishonest conduct.
- Restricted Regions: Accessing 24hibaji from a region where our services are not permitted.
- KYC Failure: Failure to complete identity verification within the required timeframe.
- Member Request: You also have the option to close your account yourself at any time.
Valid Balance Refund
If an account is closed without any fraud or rule violations, any legitimate funds in your wallet will be refunded. Bonus balances are non-refundable.
24hibaji believes gaming should be for entertainment. We promote awareness and provide support against potential addiction.
Available Tools
- Deposit Limit: Set a maximum limit on your daily, weekly, or monthly deposits.
- Loss Limit: Play will automatically stop once you reach a set loss limit.
- Session Limit: Set a daily limit on how many hours you want to play.
- Cooling-Off: Take a temporary break for anywhere between 24 hours and 30 days.
- Self-Exclusion: Exclude yourself for a fixed period of 6 months to 5 years.
Get Help
If you feel like you're losing control of your play, contact our support team right away. We're here to help, not to judge. Visit the Responsible Gaming page for more information.
24hibaji explicitly disclaims responsibility for the following.
- Disconnection mid-game due to loss of internet connection.
- Delays or failures caused by third-party payment systems.
- Any loss caused by technical issues with your device or browser.
- Force Majeure — natural disasters, war, or other events beyond our control.
- Any loss resulting from you disclosing your own account information.
Maximum Liability
In all circumstances, 24hibaji's maximum liability is limited to your current wallet balance. 24hibaji is not liable for any indirect or consequential losses.
24hibaji reserves the right to modify, update, or revoke these terms and conditions at any time.
- For significant changes, members will be notified at least 7 days in advance.
- Notices will be sent to your registered email address or via SMS.
- Continuing to use the platform after updated terms take effect will be considered acceptance of the new terms.
- If you do not agree to the updated terms, you may request to close your account — your valid wallet balance will be refunded.
If you have any questions or complaints regarding these terms and conditions, please get in touch with us.
- Email: support@24hibaji.com
- Live Chat: Chat with us directly on the website or app.
- Support Hours: 24 hours a day, 7 days a week.
- Complaint Resolution Time: Usually within 3–7 business days.
Dispute Resolution
If your issue cannot be resolved through our support team, you may seek resolution through a neutral third-party mediator. Contact support for further details.